Our aim is to reply to emails within 1-2 business days. Please be assured that we are handling your request and will get back to you as soon as possible.

Chinese translation:

我们的目标是在 1-2 个工作日内回复电子邮件。请放心,我们正在处理您的请求,并会尽快回复您。

Posted on 12/30/2021
Formal Document