We understand your concern that you have received that wrong and damaged item. We sincerely apologize for the inconvenience this may have caused.
我们理解您对收到错误和损坏的物品的担忧。 对于由此可能造成的不便，我们深表歉意。
concern: /kənˈsərn/ [Noun] 关怀；顾虑 [Verb] 关心；忧虑
damaged: [Adjective] 损坏的 damage: /ˈdamij/ [Verb] 损害；损坏 [Noun] 损害；毁损
apologize: /əˈpäləˌjīz/ [Verb] 道歉 =apologise
apology: /əˈpäləjē/ [Noun] 道歉 make an apology
inconvenience: /ˌinkənˈvēnyəns/ [Noun] 不便
convenient: /kənˈvēnyənt/ [Adjective] 方便的
TAP may be unavailable every Sunday from 1:00 a.m. to 11:00 a.m. Eastern Time. We apologize for any inconvenience this may cause.